Every April, Patient Experience Week gives us the opportunity to recognize the vital role that medical professionals and healthcare partners play in ensuring a smooth, compassionate, and high-quality experience for patients during critical times of need. As a trusted home health care provider, we deeply value our partnership with referral sources like you– because together, we prioritize patient-centered care that makes a meaningful difference.

Your Referrals Make Recovery Smoother

When you refer a patient to home health care, you are taking an important step toward ensuring they receive expert medical oversight, therapy, and support in the comfort of their home. Research consistently shows that patients who receive coordinated, at-home care after hospitalizations experience:

• Reduced hospital readmissions – Studies indicate that effective post-acute care coordination lowers readmission rates and improves long-term health outcomes (Jencks et al., 2009).
• Higher patient satisfaction – Home-based care is associated with greater patient satisfaction and better adherence to care plans (Press Ganey, 2022).
• Faster recovery times – Patients recovering from surgery, chronic illness, or injury often regain independence sooner when they receive structured home health services (Leff et al., 2020).

A Collaborative Approach to Patient Experience

Our mission aligns with yours: to deliver a seamless, high-quality care experience that helps patients recover safely and comfortably. Through clear communication, personalized care plans, and responsive support, we work alongside you to:

• Ensure rapid admissions and continuity of care from hospital to home.
• Provide specialized therapies that help patients regain mobility, strength, and confidence.
• Offer 24/7 clinical support, so patients and families always have access to guidance.
• Reduce the risk of avoidable complications, enhancing long-term well-being.

Together, We Put Patients First

As we recognize Patient Experience Week, we want to extend our gratitude to you – our referral partners, physicians, and care coordinators – for the dedication you show every day. Your referrals to home health care do more than just connect patients to essential services; they create a path to better recovery, comfort, and peace of mind for those in need.

Let’s continue working together to make every patient’s journey a positive and empowering experience.

Thank You for Your Partnership in Patient-Centered Care!

References

Jencks, S. F., Williams, M. V., & Coleman, E. A. (2009). Rehospitalizations among patients in the Medicare fee-for-service program. New England Journal of Medicine, 360(14), 1418-1428.
Leff, B., Burton, J. R., & Mader, S. L. (2020). Hospital at home: Feasibility and outcomes of a program to provide hospital-level care at home for acutely ill older patients. Annals of Internal Medicine, 172(2), 77-85.
Press Ganey. (2022). The state of patient experience in home health care: Trends and insights. Retrieved from https://www.pressganey.com/resources

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